Suzette's Parenting and Breastfeeding Blog

I browsed the old post and photos, and just realized that… I have not blogged about her birthday yet! Gosh! I must be too occupied with the incident to get her the replacement watch, which arrived on her birthday –> instead of blogging about her birthday, the attention was on the watch!

Sorry Isabel… Here is the replacement post…

Well, that day was actually quite simple, coz DH was away on business trip in Europe. I bought a huge cake for her, but strange enough the color combination is not quite ‘standard’: the PowerPuff Girl came in blue color, and the PowerRanger came in pink color!

I can’t buy a PowerRanger for her, but she wants pink cake. I ended up just bought a blue PowerPuff Girl, and brought to her school. We celebrated in the garden, first time doing this outdoor!

It was so hot and I was sweating all inside. But the kids were having so much fun. They don’t have to worry about dropping food on the floor, etc. LOL!

Later in the evening, since DH wasn’t around, I invited my friends to drop by (Piggy and Aiyu family). We had another cake session for her at home.

This is what I bought for her from London. She loved it so much, even until now. Of course I got to help her make it.

Last Sunday, a fellow church-mate, also father of Ian’s schoolmate told us that the school has a confirmed H1N1 case. I inquired the principal this morning, and this is what I found out…

Yes, it was confirmed true, not rumor (like my mom always have heard). This girl is next class of Ian’s. She has 3 siblings, 3 years old, 4 years old, and 5 years old (she is 6 yo).

She was admitted to hospital Friday 6 Aug with confirmed case. The irresponsible mother still sent the 3 siblings to the school. The 4 year-old girl is in the same class with Isabel. Last Monday (9 Aug) she still sent, and on Tuesday, it was confirmed that girl also contracted the disease. H1N1 virus starts contaminating, at least 1 day BEFORE symptom shows. So, meaning, on Monday itself she could have spread virus around, thanks to her parents!

Then, Isabel was having many other symptoms, though minor: diarrhea, sore throat, cough. Only then she doesn’t have fever. If you were me, would you be scared about it?

I brought her to see our family doctor, and since it has been 7 days (incubation period is 1-7 days), the most crucial symptom (fever) has not shown, we can be relieved.

Anyway, was advised to have the vaccination for my kids, so I did it on the spot. (Gosh, didn’t have enough cash, got to hutang first!)

Isabel was so brave. She didn’t flinch at all. She offered to take it first whilst Ian cried and hid behind me! She took it bravely, without moving any muscles, resulting a perfect jab –> we couldn’t even find the hole, right after the needle was removed, didn’t know where to put the plaster!

Then, Ian’s turn –> wah, like 杀猪 (kill pig), he held me tightly, wriggled too much, resulting more pain and blood. LOL! After that, he was limping all the way, unlike Isabel, so steady and cool. Hahahaha!

Well, I do agree with the doctor, after the jab, I have more peace of mind, although it will only take effect 2 weeks after.

This is one hell of a very funny video I watched lately. The mommy played with the boy, pretending that she took out his nose. He believed in his mom! So cute! But also pity him lah! I wonder if he finds out, would he trust him mom again. So cute and pitiful!

Even if you don’t understand Chinese, you would roughly get the meaning, and the child’s expression is enough!

I guess the child is probably 20 months or so…

I have been having this stubborn cough lasted for about 5 or 6 months, started since the 4th month started working in Mid Valley. It just couldn’t heal. Up to a point my lungs were so bad that I just couldn’t sing at all, not even on Sunday worship!

The cough wasn’t very bad but it just kept coming. Even after healed, about a week it would come back.

My doctor said it wasn’t viral nor bacteria, and suspected that I must be allergic to something. I think it must be the office!

And sure enough, no cure, except to quit working there.

Since 2nd week after I stopped going to that office, the cough just miraculously disappeared. And it never came back (praise Lord)! Now on Sundays, I can sing all the songs, high pitch, all okay, never had the sharp pain or got caught in fits of coughing.

This really proved my doctor right! Hahaha!

Monday morning, I offered to my cousins and my sister to purchase Air Asia tickets to Hong Kong, to attend another cousin’s wedding. I completed my purchase at 1:28pm that day, with status as success by CIMB direct debit. The money was deducted from my CIMB account, and transfered to Air Asia.

In that transaction, I purchased 5 return tickets, with excess baggage and meals on-board.

But when checked the status online, it says “On Hold” pending payment. It was written that the booking will be hold until 3pm+. I thought it could be half-hourly or hourly batch fund transfer, so I waited patiently.

After a nap, I woke up, the booking was gone from my status. Meaning? Canceled! I was furious, coz CIMB account has been debited and transfered to Air Asia, but my booking got canceled.

I called them at the hotline, only automated voice recorder, asking us to write or call their premium line at RM1.95 per minute. WTF, I didn’t make any mistake why must I pay such premium to ask about THEIR mistake? So I wrote to them.

I got this email response:

“Thank you for emailing AirAsia.

Firstly, we apologize for the inconvenience caused.

In response to your email, please be informed to contact our call centre and further verify on your booking status, because we have found it as cancelled booking at our end.

Should you required any further assistance, do not hesitate to contact our call centre.”

I then filed a complaint in email, attaching my CIMB transaction and demanded a refund, since they canceled my booking. At the same time, I quickly went in and book the tickets again. This time, paid by credit card. Immediately I got my itinerary confirmed. Same price, same booking, same guests, same seats, same meal, etc.

One day later, email replied from them, saying that they will escalate to investigate my case (where they took my money and canceled my booking and that I demand a refund).

Suddenly today, I received a notification in email, that my first booking (the canceled one) confirmed and with attached itinerary. Of course they cannot sell me the same seats already, so guess what? In the itinerary, the same price only consist of AIR TICKET. Nothing else! My seats and meals and excess baggages were gone!

Not only that, now I end up with two sets of tickets. Since they said my first booking was canceled, how can they still force me to take it? I could have changed my mind and go with other airline? I just want my fund back.

I hope there is a channel I can lodge my official complaint on. If this is US, I think I can sue for the anxiety they cause me, the interests they should pay for holding my money, etc.

I am honestly FURIOUS!

UPDATED 9 AUG (MON):
After sending email without any responses or acknowledgement, I went to their office in Sentral. Queued 2 hours, and then was asked to write an email to get my refund. I was there, face-to-face, yet was sent home empty handed. 这世上还有没有天理啊??!!