Hmm… well, I was impressed at one time, then got disappointed at one time, then got impressed again… Cheh!
Okay, last Friday I went to the Tesco to buy some ingredient for the fried rice, then side tracked to get other groceries. I stood for at least 10 min in front of the toilet roll section, comparing price and specifications. Honestly, I hate buying toilet rolls. I can never get it right. Too expensive I would feel stupid, too cheap very likely get those that can thorn too easily and dissolved before it even reached your that part. Tried 3-ply, very happy, but felt a bit too non-environmental friendly, so went for 2-ply, but each roll finished within few days, shockingly fast.
Today, spending so long staring at them, then only realized that so many things to consider – 2 or 3-ply, 200 sheets or 160 sheets of 240 sheets or 360 sheets or 400 sheets per roll, etc. Finally I made up my mind, but between the 2 brands, one has missing price, so I took the one with price, it was RM25.99 for 20 rolls of 240 sheets each, 3-ply.
Then, I saw 2 executive looking guys walking along the aisles, pointing and discussing, picking up things on the floor, etc. Then they stopped by the brand without price, one told the other to look into it. I KPC said, “Ya, I was looking for this price too, but the price checker is just too far away, so I don’t bother…” Then this guy quickly took the product to scan for me.
The other guy (a bit more senior lah), introduced to me that he is the MD (not sure if I got him right) and the other guy is the Store Manager. Then he asked me my opinion and my experience of the store when the SM checked the price for me. I praised them lah, of course, saying that I was impressed with their consistent layout and providing a very good customer experience lah, etc.
Mana tahu, after that, when I paid, the RM25.99 became RM28.99. Well, I got to go to the service counter to check. Okay, they refunded me immediately, but I found out many products are like that! At the counter, many people are disputing the price as well. Geez, you got to really check your bill, and got to remember what they are supposed to be. If buying a lot would be quite challenging ler.
The lady said, “Oh, kita ni stor baru, banyak belum lagi update…” Cheh! Even store lama also got to have daily update on this kind of thing lah. So, after all, it is not perfect. LOL!
BTW, I am soooooo free that I can spend more than 10 min in front of the toilet roll. Kekekeke!