Feb 11 2009
I used to drive a 2-door sedan, and when I was pregnant 5 years ago, hubby bought a Honda CVT car for me as it is more convenient to put a car seat for the baby.
The car has a very nice aesthetic, as well as received good reviews in terms of fuels saving. We loved the car a lot and thought we could keep it for 10 years.
We soon found out that the car has had a lot of small problems, which we could fore-go. But when it reached 4 years, soon outside of manufactuerer’s warranty, we experienced very bad jerking. It was just after servicing the car – we always go back to Honda authorized service center.
So, we went back again and they said it could be caused by the gear oil, which they changed/topped-up previously. They said it could be due to too much gear oil added into the gear box. So they drained a little out. They charged us a fee (not small) for that.
Then, I continue to experience the jerking and it was getting worse. We went back and insisted they change the gear oil entirely. They charged us for a full gear oil change fees. Fine – IF IT WORKS, but it DID NOT.
The car got worse every day, and up to one point the engine even stalled when I was exiting at a round-about.
After going in and out of the workshop many times, we decided to go to a different Honda workshop. Guess what? We found out that many of this model has the same problem. Some branches even recorded 40+ replacement, and still have those damaged gear boxes at their backyards. Most were ‘luckier’ that their gear box damaged during warranty period, so they got it exchanged without cost.
I don’t use the car very much, so logically it only shows its signs after warranty expires.
Later, we learnt from 2 independant sources that this is a common problem in the first batch of the Honda CVT gear boxes in Malaysia. It is caused by the factory-filled gear oil: they used the same type that was filled for Japan cars, which they didn’t expect it not suitable for Malaysia climate. The factory filled gear oil actually damaged the gear box!!! But Honda covered the news so well, it did not get published.
To me, if it is a manufacturing fault, the manufacturer should recall the product instead of waiting for the product to damage due to ‘wear and tear’ (so they said in our case!).
If we get it replaced, it would cost about 1/3 of the new car’s price. We are in dilemma now…
Seriously, due to their dishonest and irresponsible practice, I would NEVER buy any Honda cars in the future.
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